The Skilled Operator Gap and Training Challenge
Operator proficiency is a major factor in equipment performance, customer satisfaction, and safety, yet traditional field training is costly, logistically complex, and often inconsistent in quality.
OEM-branded simulation training gives manufacturers a way to deliver realistic, repeatable learning experiences without the constraints of live equipment, supporting customer success and workforce readiness.
The CM Labs Simulation Platform for Training
Built on Vortex® technology, the CM Labs simulation platform delivers high-fidelity, physics-based simulation that replicates true machine behavior, control response, and environment interactions. OEM-branded simulators incorporate realistic visual, physical, and control fidelity to accelerate skills acquisition and confidence.
Key capabilities include:
- Fully branded machine models and cab environments
- Scenario-based exercises tailored to skill level and equipment type
- Performance tracking and assessment tools
- Scalable deployment across dealers, customers, and training centers
- Customization for multiple training objectives
OEM Training Use Cases
- Dealer Training and Enablement
- Customer and Workforce Development
- Certification and Skills Validation
Dealer Training and Enablement
OEMs can standardize product and operator training across dealer networks using simulation, ensuring consistent knowledge and reducing reliance on live equipment for training.
Key advantages:
- Standardize training across regions and sites
- Improve product knowledge and operator proficiency
- Reduce demo and travel costs
- Equip dealer staff with consistent expertise
Customer and Workforce Development
Simulation training supports customers in developing operator proficiency, reducing learning curves, and ensuring safer operation of complex equipment.
Key advantages:
- Accelerate operator onboarding
- Improve safety outcomes and productivity
- Reduce risk to customers and equipment
- Support workforce development initiatives
Certification and Skills Validation
Leverage simulation to create objective performance metrics and standardized benchmarks for skills validation and certification.
Key advantages:
- Deliver measurable performance feedback
- Support formal certification pathways
- Standardize evaluation criteria
- Reinforce brand credibility through training excellence
Strengthen Aftermarket Value and Customer Success
OEM simulation training supports measurable business outcomes:
- Improve customer satisfaction and brand loyalty
- Reduce equipment misuse and service costs
- Support warranty protection through better operator training
- Create new revenue opportunities through training offerings
- Reinforce brand leadership in workforce development
Simulation training accelerates learning and increases retention in a risk-free environment, enabling better operator performance and long-term customer success.
Designed for Enterprise-Scale Training
- Proven deployment across global training centers and dealer networks
- Flexible simulator configurations for multiple training environments
- Custom content and scenario development services
- Full support and maintenance services
CM Labs partners with OEMs to ensure success through lifecycle support, consulting, and tailored training programs.
Training Success in Action
Gerdau Training Program Reduces In-Field Equipment Dependence by 40% While Boosting OSHA Compliance
The ROI wasn’t hard to justify. From enhanced productivity to OSHA operator compliance, certification, lower fuel consumption, and reduced maintenance costs… the impact on operator productivity, safety, and our bottom line just couldn’t be ignored.
Jason Salmon
Mobile Equipment Trainer
See What Our Real-Time Simulations Can Do for You
To learn more about how CM Labs can help you implement simulation-driven solutions, please fill out the form below.